General Terms and Conditions of Service

Dasmuse SRL

Company Registration Number: BE0819914175

Applicable to web development, IT consulting, and management activities in Belgium and Europe.

Article 1. Definitions

Service Provider: Dasmuse SRL, providing the services defined below.
Client: Any legal entity or natural person using the Service Provider’s services.
Agreement: All conditions agreed upon between the Service Provider and the Client, including these general terms and conditions.
Services: Web development, IT consulting, and management services performed by the Service Provider for the Client.

Article 2. Nature of Obligations

2.1. Best Efforts Commitment: The Service Provider commits to implementing all reasonable means to provide the Services in accordance with industry standards, without guaranteeing specific results.

2.2. Estimates and Quotations: Cost and time estimates are strictly indicative and do not constitute a firm commitment. They may vary depending on circumstances.

Article 3. Service Execution

3.1. Client Collaboration: The Client agrees to provide all necessary information and access. Any delay or failure to do so may result in delays or additional costs without engaging the Service Provider’s liability.

3.2. Modifications and Adjustments: Any modifications requested by the Client must be formalised in writing and may lead to revised timelines and costs.

Article 4. Billing and Payment Terms

4.1. Monthly Billing: Services are billed on a monthly basis. Invoices are issued at the end of each month.
4.2. Payment Terms: Each invoice must be paid within 15 days from the date of issue. Late payment interest and a fixed compensation of €140 will be applied in case of delay.
4.3. Deposit: An initial deposit of 30% of the estimated amount may be required before the commencement of services.
4.4. Payment Method: By bank transfer to the account specified on the invoice.

Article 5. Liability and Limitation

5.1. No Liability for Results: The Service Provider cannot be held liable for lack of performance or unachieved objectives, except in cases of gross negligence.

5.2. Indirect Damages: The Service Provider is not liable for indirect damages, such as data loss or business interruption.

Article 6. Confidentiality

Both parties commit to treating all exchanged information with the strictest confidentiality for a period of 1 year following the termination of the Agreement.

Article 7. Termination

7.1. By the Client: The Client may terminate with 30 days written notice. All services performed remain payable.
7.2. By the Service Provider: The Service Provider may suspend or terminate services in case of non-payment following formal notice.

Article 8. Applicable Law and Disputes

The Agreement is governed by Belgian law. Any disputes shall be submitted to the competent courts of Brussels, Belgium.

Article 9. Acceptance of Terms and Conditions

By requesting Services from Dasmuse SRL, the Client unconditionally accepts these general terms and conditions.

Article 10. Miscellaneous

10.1. Severability: If any clause is deemed invalid, the remaining clauses shall remain applicable.
10.2. Entirety: These terms and conditions constitute the entire agreement between the parties.